Privacy Policy

What information do we collect?

We collect information from you when you browse our site, place an order, or subscribe to our email subscription. 
 
When browsing our site, we may collect data such as date and time of browsing, referring and exit pages, number of clicks, and other basic information collected through Google Analytics, Zopim, HotJar, and Shopify.

When ordering, you will be asked to enter your name, e-mail address, mailing & billing address, phone number and credit card information. When subscribing to our email list, you will be asked only for your email address.

How do you get my consent?

By using our site, you consent to our website Privacy Policy.
 
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.  If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.
 
When you enter your email address in our subscription list, we will send you an email to the address provided to request your consent to add you to our mailing list (to request removal from list, simply contact us at [email protected])
 

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails (the email address you provide for order processing, will only be used to send you information and updates pertaining to your order)


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.
 
www.SeasonWithSpice.com is hosted on Shopify Inc, an e-commerce platform that allows us to sell our products to you online. Through Shopify, we offer the use of a secure server. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Then Shopify stores you purchase transaction data only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Do we use cookies?

Yes, we use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
 
Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and update the Privacy Policy modification date below.

This policy was last modified on August 17, 2015

Contacting Us

If there are any questions regarding this privacy policy, please contact us at: [email protected]